Privacy Policy

(Last updated on May, 2018 in accordance with recommendations of The EU's General Data Protection Regulation (“GDPR”))

1. Privacy


PokerUp App, (“PokerUp App” or “we” or “us” or “our” or other similar pronouns) takes your privacy matters very seriously. We are committed to protecting Your personal information. We have created this Privacy Policy to let You know what information We collect when You use Our Services, why We collect this information and how We use the collected information.

By visiting this Site or using the PokerUp App, you are accepting the policies and practices described in this Policy, as such Policy may be amended from time to time. Each time you visit the Site or use the PokerUp App, you agree and expressly consent to our collection, use and disclosure of the information that you provide as described in this Policy.

2. What information we collect about you and how we use it


In general, we only collect information that allows us to provide you with our best Services. This includes, for example, simple tasks like allowing other users to see the nickname and profile picture you choose to show for the possibility of friendly games implementing. It also helps us to keep our Services clear of fraud and Spam, and it allows us to get a unique understanding of what additional services may be useful to you, and all other purposes set out in this policy below.

When you install the PokerUp App you will be asked to provide us with your phone number and to allow us access to your mobile device’s address book. A copy of the phone numbers and names in your address book (but not emails, notes or any other Personal Information in your address book) will be stored on our servers and will only be used to:

(a) notify you when your contacts become active in the PokerUp App,

(b) indicate which of your contacts is already a PokerUp App user,

(c) correctly display the name of each contact as it appears in your address book when you use the PokerUp App.

(d) sync your contacts with the PokerUp App running on iOS and Android devices.

The PokerUp App does not request access to your phone's inbox SMS. You can enter the verification code manually, or wait for its automatic substitution (if supported by your Operating System).

WE WILL NOT GET ACCESS TO THE CONTENT OF YOUR SMS.

Should you provide your nickname and/or profile photo it will be visible to other PokerUp App users as long as such users have your PokerUp App number.

Other users will see your connection status whether you are online or not.

Before you start using PokerUp, it’s important you understand that by using our Services, you give us consent to collect, use, disclose, and retain your personal information and other information but we will never read to the content you are sharing privately in PokerUp chat or transfer your personal information to third parties. You can be sure that we will only use your information as described in this Policy.

In addition, the App may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile devices unique device ID, the IP address of your mobile device, your mobile operating system and information about the way you use the App. The App may access certain device information and/or components automatically. This collection is only for the purpose of providing the services within the PokerUp App. This information is not linked to personal information about the user.

Analytics Collection

PokerUp App uses Analytics Services to help us anonymously track and report user/visitor behavior information and users’ standard log information to the PokerUp App. This information (including but not limited to: IP address, data storage, maintenance services, database management, web analytics and information processing) helps us analyze and evaluate how the PokerUp App is used as part of our ongoing efforts to improve the PokerUp App’s features and services. No personally identifying data is included in this type of reporting. These Analytics Services have access to your information only for the purposes of performing these tasks and on behalf of PokerUp App and under obligation similar in those in this Privacy Policy.

3. Retention Period


We will retain User Provided data for as long as you use the App and for a reasonable time thereafter. We may store information for longer periods for archiving or statistical purposes in which case we will take appropriate measures to ensure that the information is used solely for this purpose.

4. Sharing and Disclosure of Information


We do not rent, sell, or share any information about our users with any thirdparties, except as specifically described herein. We may disclose your Personal Information if we believe such action is necessary to:

(a) comply with the law, or legal process served on us;

(b) protect and defend our rights or property (including the enforcement of our agreements); or

(c) act in urgent circumstances to protect the personal safety of our users.

In order to provide you with PokerUp App products you have requested, PokerUp App may sometimes, if necessary, share your Personal Information (excluding your address book and related information) and traffic data with trusted partner service providers and/or agents, for example: banking organizations or other providers of payment and analytical services, customer support, or hosting services. PokerUp App will always require these third parties to take appropriate organizational and technical measures to protect your personal data and traffic data and to observe the relevant legislation.

The following is a description of how we may share your Personal Information with trusted third party partners. Should we add additional partners, we will immediately update this description:

We may disclose information about you if we determine that for national security, law enforcement, or other issues of public importance that disclosure of information is necessary.

We may contact you to send you messages about faults and service issues. Furthermore, we reserve the right to use email, the PokerUp App software or SMS to notify you of any eventual claims related to your use of our software, websites and/or products, including without limitation claims of violation of third party rights.

We may send you alerts via the PokerUp App software to notify you when someone has tried to contact you. We may also use the PokerUp App software to keep you up to date with news about our software and products that you have purchased and/or to inform you about other PokerUp App products and related information.

5. Children’s Privacy


PokerUp App software is not intended for or designed to attract anyone under the age of 16 and we do not intentionally or knowingly collect Personal Information from anyone under the age of 16 (or older in some jurisdictions). We encourage parents to be involved in the online activities of their children to ensure that no information is collected from a child without parental permission.

6. Security


We take reasonable precaution to protect Personal Information from misuse, loss and unauthorized access. We know that security is important to our users and we care about the security of your information. We maintain technical, physical, and administrative security measures to protect the security of your personal information against loss, misuse, unauthorized access, disclosure, or alteration. Some of the safeguards we use include firewalls, data encryption, physical access controls to our data centers and information access authorization controls. We need your help too: it is your responsibility to make sure that your personal information is accurate and that your account registration information are secure and not shared with thirdparties.

7. Accessing, Reviewing, and Changing Your Personal Information


As a registered member, you can review and change personal information at any time by accessing your account on the App. Please be sure to update your personal information promptly if it changes or becomes inaccurate. We may retain some information from closed accounts so that we can comply with law, prevent fraud, assist with investigations, resolve disputes, analyze, or troubleshoot programs, enforce our Terms of Use, or take other actions permitted by law.

Likewise, if your account or membership is terminated or suspended, we may maintain some information to prevent you from re-registering.

To easily access, view, update or delete your personal data, please visit “Settings“ in your Profile. If you make a request to delete your personal data and that data is necessary for the products or services you have purchased, the request will be honored only to the extent it is no longer necessary for any Services purchased or required for our legitimate business purposes or legal or contractual record keeping requirements. If you are unable for any reason to access your Profile Settings, you may also contact us by support@upgames.ltd

8. Updates to this Policy


From time to time, as our services evolve, we may update this Policy. You agree that we may notify you about material changes in the way we treat personal information by placing a notice on the App. Please check the App frequently for updates.

9. Contact Us


If you still have questions about our privacy policy, please feel free to send us an email to support@upgames.ltd

In the alternative, you may contact us by mail:

UpGames Limited, Villa Gauci, Mdina Road, Balzan, BZN9031, Republic of Malta.

In the event you read this Privacy Policy in any language other than English, you agree that in the event of any discrepancies, the English version shall prevail.